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Mercedes-Benz EQC-Class safety recalls

Every road vehicle recall DVSA lists for the Mercedes-Benz EQC-Class since 1992: what the problem is, how it is put right, how many vehicles it covers and when they were built. Newest first.

Recalls for the Mercedes-Benz EQC-Class. Also see car recalls by year and make.

Last updated
Records analysed
17 recalls matched to this model
Methodology
View methodology
  • Recalls since 1992 17 launched 2019 to 2023
  • Most recent 2 November 2023 DVSA recall R/2023/300
  • Recalls 2016 to 2025 17 launched in those ten years
  • Busiest year 2021 11 recalls launched

Does a recall affect your Mercedes-Benz EQC-Class?

Not every Mercedes-Benz EQC-Class is affected. Each recall covers cars built on particular dates or with particular VINs, which DVSA’s file does not list in full. To check a specific car, use GOV.UK’s vehicle recall check with its registration, or ask the manufacturer or a dealer, who can check the VIN.

Mercedes-Benz EQC-Class recalls by year

Recalls launched each year, 2019 to 2026

2021 had the most, with 11. A count of recalls is not a measure of safety: one recall can cover a handful of cars or tens of thousands.

Mercedes-Benz EQC-Class safety recalls by year of launch
Year Recalls
’19 1
’20 3
’21 11
’22 1
’23 1
’24 0
’25 0
’26 0

Source:DVSA,UK Motoring analysis January 1992 to September 2026 Updated

Every Mercedes-Benz EQC-Class recall, newest first

2023 1 recall

On affected vehicles the adjustment of the headlamps might not meet specifications and blinding of oncoming traffic may not be ruled out.

Launched 2 November 2023 DVSA recall R/2023/300 Manufacturer ref. SRPC2334 / 8291014

Defect
On affected vehicles the adjustment of the headlamps might not meet specifications and blinding of oncoming traffic may not be ruled out.
Remedy
Check the adjustment and correct if necessary.
Vehicles affected
312 EQC-Class vehicles
Built
18 Feb 2022 to 6 May 2022
DVSA lists it as
“EQC”

2022 1 recall

The electrical plug connection of the headlights might not be watertight

Launched 9 June 2022 DVSA recall R/2022/135 Manufacturer ref. SRPC2221

Defect
The electrical plug connection of the headlights might not be watertight.
Remedy
Check the plug connection and headlights on the affected vehicles and replace it if necessary.
Vehicles affected
3 EQC-Class vehicles
Built
28 Jun 2021
DVSA lists it as
“EQC”

2021 11 recalls

The behaviour of the emergency call system might not meet specifications

Launched 29 November 2021 DVSA recall R/2021/376 Manufacturer ref. SRPC2152

Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Vehicles affected
50,390 across everything the recall covers
Built
4 Jan 2016 to 29 Jan 2021
DVSA lists it as
“EQC”

The wiring harness of the electrical steering might have been damaged during the assembly process

Launched 15 November 2021 DVSA recall R/2021/341 Manufacturer ref. SRPC2147

Defect
The wiring harness of the electrical steering might have been damaged during the assembly process.
Remedy
Conduct a check of the wiring harness on the affected vehicles and perform the required repair measures if necessary.
Vehicles affected
3,445 EQC-Class vehicles
Built
21 May 2019 to 15 Dec 2020
DVSA lists it as
“EQC”

The locking mechanism for the electrical connector of the side crash sensors might not meet specifications

Launched 9 September 2021 DVSA recall R/2021/286 Manufacturer ref. SRPC2138

Defect
The locking mechanism for the electrical connector of the side crash sensors might not meet specifications.
Remedy
Check the side crash sensors in the doors on the affected vehicles and replace them if necessary.
Vehicles affected
129 across everything the recall covers
Built
4 Aug 2020 to 3 Sept 2020
DVSA lists it as
“EQC”

The corrosion protection of the high voltage battery housing may not be ensured over lifetime of the vehicle

Launched 21 July 2021 DVSA recall R/2021/264 Manufacturer ref. SRPC2134

Defect
The corrosion protection of the high-voltage battery housing in the area of the connections may not be ensured over the lifetime of the vehicle.
Remedy
Rework the sealing of the high-voltage battery on the affected vehicles.
Vehicles affected
42 EQC-Class vehicles
Built
27 May 2019 to 1 Oct 2019
DVSA lists it as
“EQC”

The behaviour of the emergency call system might not meet specifications

Launched 13 May 2021 DVSA recall R/2021/110 Manufacturer ref. SRPC2102

Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Vehicles affected
108,971 across everything the recall covers
Built
4 Jan 2016 to 29 Jan 2021
DVSA lists it as
“EQC”

The behaviour of the emergency call system might not meet specifications

Launched 11 May 2021 DVSA recall R/2021/120 Manufacturer ref. SRPC2115

Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Vehicles affected
86,604 across everything the recall covers
Built
4 Jan 2016 to 29 Jan 2021
DVSA lists it as
“EQC”

The behaviour of the emergency call system might not meet specifications

Launched 10 May 2021 DVSA recall R/2021/111 Manufacturer ref. SRPC2111

Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Vehicles affected
90,716 across everything the recall covers
Built
4 Jan 2016 to 29 Jan 2021
DVSA lists it as
“EQC”

The behaviour of the emergency call system might not meet specifications

Launched 5 May 2021 DVSA recall R/2021/134 Manufacturer ref. SRPC2122

Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Vehicles affected
162,581 across everything the recall covers
Built
4 Jan 2016 to 29 Jan 2021
DVSA lists it as
“EQC”

The emergency call system might not meet specifications

Launched 5 May 2021 DVSA recall R/2021/133 Manufacturer ref. SRPC2123

Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Vehicles affected
106,665 across everything the recall covers
Built
4 Jan 2016 to 29 Jan 2021
DVSA lists it as
“EQC”

The behaviour of the emergency call system might not meet specifications

Launched 5 May 2021 DVSA recall R/2021/132 Manufacturer ref. SRPC2124

Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Vehicles affected
10,410 across everything the recall covers
Built
4 Jan 2016 to 29 Jan 2021
DVSA lists it as
“EQC”

The behaviour of the emergency call system might not meet specifications

Launched 5 May 2021 DVSA recall R/2021/131 Manufacturer ref. SRPC2125

Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Vehicles affected
81,267 across everything the recall covers
Built
4 Jan 2016 to 29 Jan 2021
DVSA lists it as
“EQC”

2020 3 recalls

The wiring harness of the steering control unit may not have been manufactured to specification

Launched 2 December 2020 DVSA recall R/2020/333 Manufacturer ref. SRPC2038

Defect
The wiring harness of the steering control unit might not have been manufactured according to specification.
Remedy
Check the wiring harness of the steering control unit on the affected vehicles and replace it if necessary.
Vehicles affected
3,029 across everything the recall covers
Built
12 Dec 2019 to 18 Mar 2020
DVSA lists it as
“EQC”

The left rear seat backrest lock may not meet specifications

Launched 21 August 2020 DVSA recall R/2020/197 Manufacturer ref. SRPC2019

Defect
The left rear seat backrest lock might not meet the specifications
Remedy
Replace the left rear seat backrest lock on the affected vehicles.
Vehicles affected
1,179 across everything the recall covers
Built
24 Jan 2020 to 9 Mar 2020
DVSA lists it as
“EQC”

The bolt in the front axle differential transmission might not meet duability specifications

Launched 10 January 2020 DVSA recall R/2019/355 Manufacturer ref. SRPC1951

Defect
The bolt in the front axle differential transmission might not meet durability specifications.
Remedy
Replace the electric powertrain of the front axle on the affected vehicles.
Vehicles affected
150 EQC-Class vehicles
Built
22 Feb 2019 to 6 Oct 2019
DVSA lists it as
“EQC”

2019 1 recall

The four locknuts securing the air bag might be missing

Launched 5 November 2019 DVSA recall R/2019/337 Manufacturer ref. SRPC1947

Defect
Certain driver airbag modules might not be bolted onto the base plate.
Remedy
Check the driver airbag on the affected vehicles and replace it if necessary.
Vehicles affected
2,345 across everything the recall covers
Built
9 Aug 2018 to 17 Sept 2019
DVSA lists it as
“EQC”

Data sources and methodology

Datasets used on this page
Figures Source Period Records Updated
Safety recalls Vehicle safety recalls Driver and Vehicle Standards Agency
Derived statistics UK Motoring 		January 1992 to September 2026 17 recalls matched to this model 15 September 2026
  • Road vehicle recalls (DVSA numbers starting R/) whose model names match the Mercedes-Benz EQC-Class. DVSA records some recalls under a range or chassis name we cannot match, so this list may be incomplete.
  • Vehicles affected is the number the manufacturer reported to DVSA. When one recall covers several models, DVSA often gives only the total.
  • Build dates are the periods the manufacturer gave. Some recalls have none. VINs are not shown.
  • Concerns written in capitals have been put in sentence case, and apostrophes lost in DVSA’s file have been put back. The text is otherwise DVSA’s.
How we calculate these figures All data sources

Contains public sector information licensed under the Open Government Licence v3.0.