Safety recalls

Mercedes-Benz Viano safety recalls

Every road vehicle recall DVSA lists for the Mercedes-Benz Viano since 1992: what the problem is, how it is put right, how many vehicles it covers and when they were built. Newest first.

Recalls for the Mercedes-Benz Viano. Also see car recalls by year and make.

Last updated
Records analysed
31 recalls matched to this model
Methodology
View methodology
  • Recalls since 1992 31 launched 2004 to 2025
  • Most recent 6 August 2025 DVSA recall R/2025/262
  • Recalls 2016 to 2025 6 launched in those ten years
  • Busiest year 2008 4 recalls launched

Does a recall affect your Mercedes-Benz Viano?

Not every Mercedes-Benz Viano is affected. Each recall covers cars built on particular dates or with particular VINs, which DVSA’s file does not list in full. To check a specific car, use GOV.UK’s vehicle recall check with its registration, or ask the manufacturer or a dealer, who can check the VIN.

Mercedes-Benz Viano recalls by year

Recalls launched each year, 2004 to 2026

2008 had the most, with 4. A count of recalls is not a measure of safety: one recall can cover a handful of cars or tens of thousands.

Mercedes-Benz Viano safety recalls by year of launch
Year Recalls
’04 2
’05 1
’06 3
’07 2
’08 4
’09 3
’10 4
’11 2
’12 3
’13 0
’14 0
’15 1
’16 0
’17 0
’18 0
’19 0
’20 0
’21 1
’22 3
’23 0
’24 0
’25 2
’26 0

Source:DVSA,UK Motoring analysis January 1992 to September 2026 Updated

Every Mercedes-Benz Viano recall, newest first

2025 2 recalls

SRX2502 – Variant of driver's airbag

Launched 6 August 2025 DVSA recall R/2025/262 Manufacturer ref. SRX2502 / 91921112

Defect
Mercedes-Benz AG has determined that on certain Vito/Viano (639 platform) vehicles an airbag module from Takata might have been installed during a driver airbag replacement.
Remedy
As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will check the airbag on the affected vehicles and replace it if necessary.
Vehicles affected
1,362 Viano vehicles
Built
10 Oct 2003 to 23 Feb 2006

SRX2501 – Variant of driver's airbag

Launched 6 August 2025 DVSA recall R/2025/261 Manufacturer ref. SRX2501 / 9192111

Defect
Mercedes-Benz AG has determined that on certain Vito/Viano (639 platform) vehicles an airbag module from Takata might have been installed during a driver airbag replacement.
Remedy
As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will checkthe airbag on the affected vehicles and replace it if necessary.
Vehicles affected
123 Viano vehicles
Built
26 Feb 2004 to 23 Feb 2006

2022 3 recalls

The driver's airbag may not correctly deploy if activated

Launched 23 September 2022 DVSA recall R/2021/413 Manufacturer ref. SRX2201

Defect
The drivers airbag may not correctly deploy if activated.
Remedy
Replace the drivers air bag assembly
Vehicles affected
2,824 Viano vehicles
Built
23 Feb 2006 to 7 Sept 2010

The takata driver's air bag might not deploy as specified

Launched 12 July 2022 DVSA recall R/2022/161 Manufacturer ref. SRX2202

Defect
The driver's airbag might not deploy as specified.
Remedy
Replace the driver’s airbag.
Vehicles affected
3,548 Viano vehicles
Built
6 Jul 2010 to 11 Aug 2014

The driver's air bag may not deploy as specified

Launched 11 July 2022 DVSA recall R/2022/162 Manufacturer ref. SRX2200

Defect
The driver's airbag might not deploy as specified.
Remedy
Replace the driver’s airbag.
Vehicles affected
133 Viano vehicles
Built
9 Mar 2006 to 3 Sept 2010

2021 1 recall

Software update to improve emissions

Launched 24 November 2021 DVSA recall R/2021/393 Manufacturer ref. SRX2106

Defect
As a result of a directive from Germany’s Federal Motor Transport Authority (KBA) changes are required to certain specific calibration functions within the engine management systems of certain vehicles.
Remedy
Conduct an update to the diesel engine control unit software.
Vehicles affected
2,438 Viano vehicles
Built
6 Jul 2010 to 21 Mar 2013

2015 1 recall

Oil may leak

Launched 16 January 2015 DVSA recall R/2014/184 Manufacturer ref. SRV1501

Defect
On certain diesel engines the 'O' ring may not have been produced to the correct specification. This may allow oil to leak and contaminate the environment. If excessive oil is lost engine damage may occur.
Remedy
On affected vehicles replace the chain tensioner sealing ring.
Vehicles affected
5,358 across everything the recall covers
Built
1 Feb 2014 to 30 Nov 2014

2012 3 recalls

A pillar check strap may detach

Launched 29 February 2012 DVSA recall R/2012/007 Manufacturer ref. P184

Defect
In a situation where the window airbag is deployed the trim that covers the airbag may not stay in a safe position and as such could present an additional risk of injury to the occupant.
Remedy
Recall the vehicles that are likely to be affected to replace the A-pillar trim.
Vehicles affected
16 across everything the recall covers
Built
Build dates not given
Also covers

Suspension may fail

Launched 21 February 2012 DVSA recall R/2012/001 Manufacturer ref. C280

Defect
The bolts connecting the suspension strut lower mounting to the steering knuckle may shear. Should this occur the stability of the vehicle could be affected.
Remedy
Recall the vehicles that are likely to be affected to replace the bolts and nuts that connect the suspension strut lower mounting to the steering knuckle.
Vehicles affected
2 Viano vehicles
Built
Build dates not given

Fuel may leak

Launched 2 February 2012 DVSA recall R/2011/173 Manufacturer ref. C277

Defect
A fuel leak may occur from the area of the fuel drain opening in the fuel filters which leaks onto the road.
Remedy
Recall the vehicles that are likely to be affected to check the fuel filter and replace where necessary.
Vehicles affected
62 across everything the recall covers
Built
1 Jan 2010 to 15 Dec 2011
Also covers

2011 2 recalls

Fire may occur

Launched 24 August 2011 DVSA recall R/2011/068 Manufacturer ref. C254

Defect
In certain arduous operating conditions it is possible that the air conditioning fan relay could overload and in the worst case could catch fire.
Remedy
Recall the vehicles that are likely to be affected to replace the air conditioning fan relay with a modified component.
Vehicles affected
2,924 across everything the recall covers
Built
1 Jan 2007 to 31 Dec 2010
Also covers

Risk of fire

Launched 16 June 2011 DVSA recall R/2011/042 Manufacturer ref. C251

Defect
On vehicles fitted with the OM646 engine it is possible that an Air Conditioning (AC) hose bracket could chaff the wiring harness for the three phase alternator. If this is not rectified there is a possible risk of a short circuit which may result in a fire.
Remedy
Recall all affected vehicles to check for damage to the wiring and replacement if found damaged plus the installation of an additional spacer clamp.
Vehicles affected
10,805 across everything the recall covers
Built
1 Jan 2007 to 31 Dec 2010
Also covers

2010 4 recalls

Fuel may leak

Launched 15 December 2010 DVSA recall R/2010/203 Manufacturer ref. C236

Defect
It is possible that vehicles fitted with integral heaters within the fuel filter could suffer a leak in the upper plug area. This leakage should be identified to the driver by the smell of the diesel however if action is not taken to address the issue the issue could result in fuel escaping onto the road surface.
Remedy
Recall all affected vehicles and replace the fuel filter.
Vehicles affected
108 across everything the recall covers
Built
Build dates not given
Also covers

Rear window may detach

Launched 19 October 2010 DVSA recall R/2010/120 Manufacturer ref. C229

Defect
The rear vent window may have detached itself from both front mounts. It is therefore possible that the rear vent window detaches itself from the body.
Remedy
Recall the vehicles that are likely to be affected to exchange the rear vent window/both rear vent windows.
Vehicles affected
151 across everything the recall covers
Built
1 Jan 2006 to 31 Dec 2006
Also covers

Oil may leak

Launched 4 October 2010 DVSA recall R/2010/126 Manufacturer ref. C233

Defect
Oil may leak from the bottom of the engine oil filler neck. If not rectified this could lead to oil leaking onto the road surface and/or engine damage due to insufficient lubrication.
Remedy
Recall the vehicles that are likely to be affected to replace the engine oil filler neck.
Vehicles affected
260 across everything the recall covers
Built
1 Jan 2009 to 31 Dec 2009
Also covers

Rear vent window could detach

Launched 19 January 2010 DVSA recall R/2009/142 Manufacturer ref. C196

Defect
It has been identified that the pane of the rear vent window could work loose from both of the front supports. As a result it is possible that the window could detach from the body and fall away.
Remedy
Recalled vehicles will have both rear vent windows replaced.
Vehicles affected
731 across everything the recall covers
Built
1 Jan 2005 to 31 Dec 2006
Also covers

2009 3 recalls

Spare wheel may detach from the vehicle

Launched 15 April 2009 DVSA recall R/2009/018 Manufacturer ref. C173

Defect
It has been identified that the under floor mounted spare wheel may detach from the vehicle due to breakage of the spare wheel support.
Remedy
Recalled vehicles will have the spare wheel carrier replaced.
Vehicles affected
22,604 across everything the recall covers
Built
1 Jan 2003 to 31 Dec 2008
Also covers

Parking brake may fail

Launched 2 March 2009 DVSA recall R/2008/173 Manufacturer ref. C158

Defect
It has been identified that the potential exists for a material defect to be present in the retaining clip for the outer cable of the left hand rear parking brake. Should the retaining clip fail the outer cable would become detached resulting in holding effect of the parking brake being lost.
Remedy
Recalled vehicles will have the left hand rear parking brake cable including the clips replaced.
Vehicles affected
362 across everything the recall covers
Built
Build dates not given
Also covers

Airbag may not deploy

Launched 12 February 2009 DVSA recall R/2008/176 Manufacturer ref. P130

Defect
The window air bags may not fully deploy.
Remedy
Recall the vehicles that are likely to be affected to replace the window air bags.
Vehicles affected
18 across everything the recall covers
Built
24 Jun 2008 to 15 Oct 2008
Also covers

2008 4 recalls

Fuel may leak

Launched 14 November 2008 DVSA recall R/2010/181 Manufacturer ref. C096

Defect
On a limited number of vehicles the fuel tank may not be meeting the required manufacturing safety standards and in the event of an accident could result in a fuel leak.
Remedy
The recalled vehicles will have the fuel tank replaced with a quality assured unit.
Vehicles affected
79 Viano vehicles
Built
Build dates not given

Increased brake pedal travel

Launched 14 October 2008 DVSA recall R/2008/130 Manufacturer ref. C153

Defect
It has been identified that subject vehicles have been fitted with an incorrect brake master cylinder. This has the effect of the brake pedal having to travel further before the brakes take effect.
Remedy
Recalled vehicles will have the brake master cylinder replaced.
Vehicles affected
321 across everything the recall covers
Built
Build dates not given
Also covers

Full functionality of the vehicle's electronics cannot be guaranteed

Launched 14 October 2008 DVSA recall R/2008/129 Manufacturer ref. C160

Defect
It has been identified that due to incorrect software transmission the full functionality of the vehicle's electronics cannot be guaranteed.
Remedy
Recalled vehicles will have the SCN coding rewritten.
Vehicles affected
13 across everything the recall covers
Built
1 Jan 2005 to 1 Sept 2008
Also covers

Fuel may leak

Launched 7 October 2008 DVSA recall R/2008/143 Manufacturer ref. P110

Defect
It has been identified that a fuel leak may occur due to the possible detachment of the fuel line from the fuel tank to the engine.
Remedy
Recalled vehicles will have the fuel line replaced.
Vehicles affected
138 across everything the recall covers
Built
1 Jan 2004 to 31 Dec 2006
Also covers

2007 2 recalls

Engine may fail

Launched 6 August 2007 DVSA recall R/2010/174 Manufacturer ref. C123

Defect
The engine may stop as a result of the fuel feed lines from tank to engine leaking and or separating because they were not manufactured to the correct specification.
Remedy
Recall the vehicles that are likely to be affected to replace the fuel feed lines.
Vehicles affected
1 across everything the recall covers
Built
Build dates not given
Also covers

Fuel may leak

Launched 1 February 2007 DVSA recall R/2007/017 Manufacturer ref. C103

Defect
In the event of the vehicle being involved in an accident fuel may leak from the fuel tank.
Remedy
Recalled vehicles will have the production date of the fuel tank checked. The tank will be replaced if found to be within the affected range.
Vehicles affected
72 across everything the recall covers
Built
Build dates not given
Also covers

2006 3 recalls

Fuel may leak

Launched 15 December 2006 DVSA recall R/2006/142 Manufacturer ref. PO70

Defect
It has been identified that the possibility exists that a fuel line may not have been fitted correctly and may leak.
Remedy
Recalled vehicles will be checked for the presence of fuel leaks if evident the fuel line and fittings will be replaced.
Vehicles affected
102 across everything the recall covers
Built
1 Jan 2006 to 15 Aug 2006
Also covers

Airbag may not deploy

Launched 5 December 2006 DVSA recall R/2006/153 Manufacturer ref. CO80

Defect
It has been identified that due to a faulty control unit the airbag might not deploy in the event of a collision.
Remedy
Recalled vehicles will be fitted with a modified control unit.
Vehicles affected
3,203 across everything the recall covers
Built
Build dates not given
Also covers

Short circuit may occur

Launched 1 December 2006 DVSA recall R/2007/021 Manufacturer ref. C095

Defect
The battery to starter motor cable is routed close to the exhaust. In some circumstances the insulation might melt.
Remedy
Recall the vehicles that are likely to be affected to fit an additional cable tie to the battery to starter motor cable.
Vehicles affected
77 across everything the recall covers
Built
Build dates not given
Also covers

2005 1 recall

Brake pedal to master cylinder clevis pin can become detached

Launched 8 June 2005 DVSA recall R/2005/059 Manufacturer ref. c033

Defect
The clevis pin which secures the brake master cylinder push rod to the brake pedal cross shaft may become detached due to the possible non-fitment of the securing clip.
Remedy
Likely to be affected vehicles will be checked for the installation of the securing clip. Should it be found that the securing clip has not been fitted one will be installed.
Vehicles affected
9,212 across everything the recall covers
Built
1 Nov 2003 to 31 Oct 2004
Also covers

2004 2 recalls

Engine speed may reduce or shut down due to software error

Launched 17 August 2004 DVSA recall R/2004/127 Manufacturer ref. c013

Defect
It is possible that the engine speed may reduce or in extreme cases shut down due to a software error in the engine management unit
Remedy
Recall affected vehicles and install revised software in the control unit. In most cases this will resolve the problem. In isolated cases it may be necessary to replace the control unit.
Vehicles affected
592 across everything the recall covers
Built
Build dates not given
Also covers

The mounting of the foot operated parking brake pedal may detach

Launched 30 July 2004 DVSA recall R/2004/032 Manufacturer ref. C004

Defect
Mounting of the foot operated parking brake pedal may permit the mounting to become loose and in extreme cases the assembly may become detached from the mounting bracket.
Remedy
Recall the affected vehicles and replace the pedal assembly with a quality assured component.
Vehicles affected
779 across everything the recall covers
Built
Build dates not given
Also covers

Data sources and methodology

Datasets used on this page
Figures Source Period Records Updated
Safety recalls Vehicle safety recalls Driver and Vehicle Standards Agency
Derived statistics UK Motoring
January 1992 to September 2026 31 recalls matched to this model 15 September 2026
  • Road vehicle recalls (DVSA numbers starting R/) whose model names match the Mercedes-Benz Viano. DVSA records some recalls under a range or chassis name we cannot match, so this list may be incomplete.
  • Vehicles affected is the number the manufacturer reported to DVSA. When one recall covers several models, DVSA often gives only the total.
  • Build dates are the periods the manufacturer gave. Some recalls have none. VINs are not shown.
  • Concerns written in capitals have been put in sentence case, and apostrophes lost in DVSA’s file have been put back. The text is otherwise DVSA’s.

Contains public sector information licensed under the Open Government Licence v3.0.