Safety recalls

Citroën C-Zero safety recalls

Every road vehicle recall DVSA lists for the Citroën C-Zero since 1992: what the problem is, how it is put right, how many vehicles it covers and when they were built. Newest first.

Recalls for the Citroën C-Zero. Also see car recalls by year and make.

Last updated
Records analysed
9 recalls matched to this model
Methodology
View methodology
  • Recalls since 1992 9 launched 2013 to 2025
  • Most recent 2 September 2025 DVSA recall R/2025/365
  • Recalls 2016 to 2025 4 launched in those ten years
  • Busiest year 2014 3 recalls launched

Does a recall affect your Citroën C-Zero?

Not every Citroën C-Zero is affected. Each recall covers cars built on particular dates or with particular VINs, which DVSA’s file does not list in full. To check a specific car, use GOV.UK’s vehicle recall check with its registration, or ask the manufacturer or a dealer, who can check the VIN.

Citroën C-Zero recalls by year

Recalls launched each year, 2013 to 2026

2014 had the most, with 3. A count of recalls is not a measure of safety: one recall can cover a handful of cars or tens of thousands.

Citroën C-Zero safety recalls by year of launch
Year Recalls
’13 1
’14 3
’15 1
’16 1
’17 1
’18 0
’19 0
’20 1
’21 0
’22 0
’23 0
’24 0
’25 1
’26 0

Source:DVSA,UK Motoring analysis January 1992 to September 2026 Updated

Every Citroën C-Zero recall, newest first

2025 1 recall

Citroen C- zero Passenger Airbag Takata.

Launched 2 September 2025 DVSA recall R/2025/365 Manufacturer ref. GM7-251668CO

Defect
On affected vehicles the Takata airbag inflators may deteriorate over time. This may cause some inflators to rupture with too much force in a crash capable of causing serious injury or death in a worst-case scenario.
Remedy
Replace Passenger Airbag module. You are advised not to drive the vehicle.
Vehicles affected
21 C-Zero vehicles
Built
11 Oct 2010 to 13 Jun 2016

2020 1 recall

Water may penetrate into the brake vacuum pump causing corrosion

Launched 2 October 2020 DVSA recall R/2019/456 Manufacturer ref. HBS

Defect
Water may penetrate into the brake vacuum pump causing corrosion.
Remedy
Replace the brake vacuum pump.
Vehicles affected
262 C-Zero vehicles
Built
11 Oct 2010 to 26 Jun 2019

2017 1 recall

A non-conformity in an internal component could affect deployment of the passenger airbag

Launched 14 November 2017 DVSA recall R/2017/306 Manufacturer ref. GCD

Defect
An internal component of the passenger's airbag triggering module may not conform to specification. This could affect the triggering of the device in the event of an impact.
Remedy
On affected vehicles replace the passenger's air bag assembly
Vehicles affected
257 C-Zero vehicles
Built
Build dates not given

2016 1 recall

Engine may not start

Launched 6 April 2016 DVSA recall R/2016/073 Manufacturer ref. NRY

Defect
Due to none conformity during manufacture the resistance of the insulated base inside the Engine Control Unit (ECU) which controls the electric motor may decrease. As a result the voltage in the circuit may become unstable causing the warning light to illuminate and the driving motor power to be restricted to the fail safe control. In the worst case scenario the vehicle may not be able to be restarted and the battery may not be able to be charged.
Remedy
Recall the vehicles that are likely to be affected and replace the engine ECU.
Vehicles affected
19 C-Zero vehicles
Built
6 Aug 2011 to 28 Mar 2012

2015 1 recall

Loss of power

Launched 13 August 2015 DVSA recall R/2015/160 Manufacturer ref. NKD

Defect
Due to none conformity during manufacture the resistance of the insulated base inside the Engine Control Unit (ECU) which controls the electric motor may decrease. As a result the voltage in the circuit may become unstable causing the warning light to illuminate and the driving motor power to be restricted to the fail safe control. In the worst case scenario the vehicle may not be able to be restarted and the battery may not be able to be charged.
Remedy
Recall the vehicles that are likely to be affected and replace the engine ECU.
Vehicles affected
20 C-Zero vehicles
Built
6 Aug 2011 to 28 Mar 2012

2014 3 recalls

Braking efficiency may be affected

Launched 7 October 2014 DVSA recall R/2014/118 Manufacturer ref. NCW

Defect
The brake servo pump system could develop problems with malfunction indicator lamps and audible warnings accompanied by the vacuum pump stopping. This will require the driver to apply greater force on the brake pedal to stop the vehicle.
Remedy
Recall the vehicles that are likely to be affected to download the vacuum pump with a new version of the control software.
Vehicles affected
35 C-Zero vehicles
Built
15 Nov 2010 to 28 Feb 2011

Braking efficiency may be affected

Launched 7 October 2014 DVSA recall R/2014/116 Manufacturer ref. NCY

Defect
The brake servo pump system could develop problems with malfunction indicator lamps and audible warnings accompanied by the vacuum pump stopping. This will require the driver to apply greater force on the brake pedal to stop the vehicle.
Remedy
Recall the vehicles that are likely to be affected to download the vacuum pump with a new version of the control software.
Vehicles affected
63 C-Zero vehicles
Built
1 Mar 2011 to 3 Jun 2011

Braking efficiency may be affected

Launched 25 September 2014 DVSA recall R/2014/110 Manufacturer ref. NCZ

Defect
The brake servo pump system could develop problems with malfunction indicator lamps and audible warnings accompanied by the vacuum pump stopping. This will require the driver to apply greater force on the brake pedal to stop the vehicle.
Remedy
Recall the vehicles that are likely to be affected to download the vacuum pump with a new version of the control software.
Vehicles affected
122 C-Zero vehicles
Built
3 Aug 2011 to 24 Dec 2013

2013 1 recall

Possible loss of braking assistance

Launched 22 March 2013 DVSA recall R/2013/037 Manufacturer ref. MUM

Defect
On the affected vehicles an internal component of the braking assistance system vacuum pump may not conform. This could over time lead to a reduction in braking assistance.
Remedy
Recall the vehicles that are likely to be affected to replace the vacuum pump.
Vehicles affected
120 C-Zero vehicles
Built
3 Aug 2011 to 26 Apr 2012

Data sources and methodology

Datasets used on this page
Figures Source Period Records Updated
Safety recalls Vehicle safety recalls Driver and Vehicle Standards Agency
Derived statistics UK Motoring
January 1992 to September 2026 9 recalls matched to this model 15 September 2026
  • Road vehicle recalls (DVSA numbers starting R/) whose model names match the Citroën C-Zero. DVSA records some recalls under a range or chassis name we cannot match, so this list may be incomplete.
  • Vehicles affected is the number the manufacturer reported to DVSA. When one recall covers several models, DVSA often gives only the total.
  • Build dates are the periods the manufacturer gave. Some recalls have none. VINs are not shown.
  • Concerns written in capitals have been put in sentence case, and apostrophes lost in DVSA’s file have been put back. The text is otherwise DVSA’s.

Contains public sector information licensed under the Open Government Licence v3.0.